Job Descriptions:
1. Sales Support & Documentation:
- Assist in new customer, supplier and tender registration
- Assist in new purchase request form process Support in preparing and formatting quotations under the guidance of the sales team.
2. Technical Document Preparation:
- Assist in reformatting or updating TDS/MSDS documents using the company (NKP) letterhead when required.
3. Order & Delivery Coordination:
- Monitor the sales process from PO receipt to final product delivery
- Track order status, coordinate with logistics, and provide timely updates to customers.
4. Sample Management:
- Help organize product samples, maintain tracking lists, and coordinate dispatch
- Follow up with customers regarding sample testing results and feedback
5. Communication & Support:
- Assist in responding to supplier and customer inquiries via phone and email.Ensure all communication is logged and responded to in a professional and timely manner.
- Act as a bridge of communication between the sales and operational teams.
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